I would like to make the following comments. I had a very positive experience in acquiring a set of hearing aids from Massachusetts Hearing Group. The people were very helpful and knowledgeable. Great Effort was made to assure that the aids fit and worked properly. The technical knowledge about the hearing aids is excellent.
It took me three years to admit I had a hearing problem. It took 2 years of treatment at a terrific ENT physician office for me to fully understand how important my ability to hear was to me. When my ENT recommended going to see an audiologist, I was sure that I did not want and did not need a hearing aid. However, I started analyzing how often I asked people to repeat what they just said and how much conversations I just could not comprehend at meetings, no matter how fantastic I got at reading lips. I made an appointment with Dr. Harrington at Massachusetts Hearing Group, just to explore options. Dr. Harrington explained so much about my particular type of hearing loss, clearly and succinctly. We tried a hearing aid in the office and it was like a blind man seeing for the first time! No pressure from Dr. Harrington to purchase anything at the time, but I found myself asking how long it would take for me to be fitted for the aid! I have been back to Massachusetts Hearing Group and Dr. Harrington several times for them to check on my comfort and success in using my hearing aid. Each time I was taught more about care and use of the apparatus. Each time all materials were inspected and I was asked to my comfort level, did I have any questions or need any materials. My experience with Massachusetts Hearing Group and Dr. Harrington has been a pleasure! I am quite pleased that I took this positive step in obtaining a hearing aid from these dedicated and knowledgeable professionals. Additionally, Dr. Harrington provided me with tons of extra supplies for my aid and all the necessary paperwork to file for reimbursement from my insurance company without even asking. I would recommend Massachusetts Hearing Group without reservation to anyone needing assistant with his/her hearing.
Dr. Katie asked me in what way did I notice a difference hearing aids made in my life. For years, I have been anxious about being alone in a situation where I could not hear or understand what people were saying to me. I had pretty much given up on driving or going anywhere alone because I needed someone to help me know what was being said. I used to be sick to my stomach at the thought of having to drive more than a few miles from my home. With my new hearing aids, I now am gaining back the confidence to do things on my own. I can hear things and know where they are from which is lessening my anxiety. My husband said “Look at you all sassy with your new hearing aids!” September 29th 2016 was the most life changing day for me. Thank you Dr. Katie!!!!
Dr. Katie Harrington and her staff have been great to work with. From the initial visit, to the choosing of the correct hearing aids and through all the fine tuning of them; my best interest has always been at the forefront. Prior to my hearing aids, social situations and conversations were increasingly difficult, but not anymore with my hearing aids. They have been truly life changing. I highly recommend Massachusetts Hearing Group to address any concerns with your hearing.
While in graduate school, Dr. Troutman devoted additional research time developing a reliable hearing test for hard to test adults and pediatric patients that were previously unable to get accurate test results with today’s traditional audiology test methods.
Experience has been fantastic. Wish I had come here years ago. Dr. Troutman has made me feel really comfortable hearing the whole process and has taken the time to thoroughly explain the hearing aids. Despite my coming back several times, she is patient beyond what I would repeat. I would recommend her to anyone and have the greatest amount of respect. She has completely changed my hearing and the quality of my life.
Thank you Dr. Harrington!
I was very skeptical about getting hearing aids. When I went in for my consult with Dr. Harrington and she sat with and explained everything, I was so at ease with her and her knowledge and understanding of my needs. I was so impressed! Dr. Harrington is so caring and patient. She made me be actually excited about getting my hearing aids and to see what I was missing in my every day routine with my hearing. I would recommend hearing aids to all my friends and go to Massachusetts Hearing Group. Thank you Dr. Harrington. I can hear again.
Dianne & Paul C
The hearing aids Katie provided for my husband were absolutely life changing for our entire family. This has reduced a great deal of frustration for all of us. The new technology and the knowledge we obtained by going through this process was definitely eye opening. We would highly recommend that if you or a family member are having hearing issues, you should absolutely go for an evaluation. You will be amazed at what can be done to change your quality of life through better hearing. A special thank you to Katie for teaching us what she has learned in a non-pressured way and also to Allie for making our appointments convenient for us as well as her excellent customer service skills.
I have been Dr. Figlewicz patient for a few years and I feel that she and the other doctors are really fantastic doctors. She is very patient and caring in the work she does for me. I felt very confident in the service she provided me. She has helped me a lot.
Amazing knowledgeable and supportive! They are willing to get to the bottom of any problems and answer all of my questions. I am confident in their expertise and recommend them to everyone I know!
Dr. Troutman is very understanding and pleasant always at our appointments. I relate to her more than other doctors. She is always willing to help in any way. I enjoy coming for my appointments. I would recommend her to anyone that need help with hearing.
Jessie has taken care of me from start to finish. It has been a positive experience and I would like to thank her for the support and encouragement and explaining everything that I needed to know. Thank you Jessi! I love my new “aid.”
I would like to thank Katie for my experience at Massachusetts Hearing Group. I felt like a very special person. Katie’s kindness and professional manner was exceptional. Thank you so much for making my life so much better, I can really hear what people are saying.
Dr. Fig, Thank you for your care, concern and patience, both working with me and going to research the issue I am having related to T.M.J. No Matter when, or what my questions have been, you have made time to see me, go over them and work toward a solution! This provides a great comfort for a very important area of health. Thank you again for the support and follow through. I will look forward to seeing you again for regular follow up.
A most gratifying experience, extremely professional staff and the best service and constant follow up. A great practice and even greater people.
I have been very pleased with both the professional and personal approach that Dr. Emily has taken with me. She has made the transition from not wearing hearing aids to wearing them and that has made this a new experience pleasant and helpful.
After I lost nearly all hearing in one ear, CHG assessed the specifics of my condition. Based on my specific issues and needs, they provided options on what would work best and gave me tons of info. After several appointments (all of which are included in the price of the hearing aid), the device has been optimized and working beautifully. I forget I’m even wearing it, it just works. Dr. Figlewicz is caring, dedicated, and extremely competent at what she does. I’ve looked forward to every appointment with her knowing that I’ll get a lot out of it.
Coming here has been a life changing experience for me. I now have the greatest hearing aids and the people here are wonderful and very knowledgeable. Dr. Troutman is terrific. She makes me feel comfortable. I know I am in good and dependable hands and have the best of care.
Dr. Troutman has been great to work with. She answers my questions very promptly and thoroughly. She is very patient with me, a not very patient person myself. I’d recommend her to anyone with a hearing problem.
Nothing but positive! The whole testing process was easy, very satisfied with the hearing aids themselves and the service has been excellent! I would highly recommend them. It has made a huge difference in my life. I no longer feel afraid of any social situations.
A great job well done!
I feel fortunate to see Amanda Marquis as my audiologist in your Nashua office. She is always pleasant, polite and professional. Her knowledge of hearing aid technology is also impressive. She is able to answer all my questions and concerns to my complete satisfaction. She also has excellent technical ability. If my hearing aids require adjustment I always feel confident when I leave your office that my hearing aids are functioning at peak efficiency. A great job well done! Sincerely B.P.
I have had a wonderful experience here. I love everyone I’ve seen. I should have done this earlier would have I had known the outcome. Emily is wonderful, explains in detail everything I need to know. She has a good sense of humor which I enjoy. I actually like it here so much, I came 24 hours early one day for my appointment.(Only kidding, I put the wrong date on my calendar).
Dr. Veena Sawant has been such a caring person guiding me these past few years. From the hearing test to choosing hearing aids, my experience has been wonderful. I would highly recommend her and the Nashua Hearing Group. – B.M.
My experience, here has been well beyond expectations in every respect, so much so that I plan to return here annually. Rather than trying to find comparable services in my new home, New York City. – L.M.
I am delighted with both the quality of service and the professionalism of the Nashua Hearing Group where the needs of the patient are of paramount importance. The hearing devices they have fitted me with have profoundly improved the quality of my life. – B.F.